Delivery
Deliveries
We pride ourselves on taking the utmost care when organising and delivery of our plants. At the same time we strive to maintain the lowest delivery costs to our customers.
We deliver at cost and we will be happy to quote for this in advance. Wherever possible we will attempt to combine deliveries to make everyone's transport cheaper.
In addition to our own truck (a 14ton curtainsider with tailift) we use contract hauliers and when required crane lorries. There is also the possibility of using pallet deliveries where the stock is below 1.8m in height.
It is very important to understand these points below.
- The customer is responsible for the off-loading of all goods, and where root-balled trees, loaded pallets, or similarly sized or weighted goods are delivered by the company, it shall be the responsibility of the buyer to ensure that the appropriate equipment and operator are available to offload, and that the equipment and its operator comply with all legislative requirements. Where appropriate equipment and or its operator are unavailable the company shall be under no obligation to attempt to unload, and subsequent costs will be charged.
- The company may at its absolute discretion charge the buyer for standing time where offloading is delayed for whatever reason at the rate of £50 per hour.
- Any dates or times quoted for delivery of the goods are approximate only and the nursery shall not be liable for any delay in delivery of the goods however caused. Customers instructing our drivers off the public highway do so at their own expense. Our driver will do their upmost to deliver to the requested location, but the driver’s decision as to the safe operation of the vehicle is final.
